Request Durable
Medical Equipment.
Leave your name and number to request Durable Medical Equipment. Our team will call to confirm the products you need, review insurance requirements and explain the ordering process.
No insurance card or prescription needed to start.
- 1
We call you
Submit your name, phone number and permission to call. Your selected equipment and request details are included so our team can prepare.
- 2
We review the requirements
After speaking with you, we review insurance benefits and contact your insurer and prescribing clinician as needed to clarify coverage and documentation.
- 3
You review the details
We explain the available coverage information, expected costs and any outstanding requirements before you confirm an order. Your health plan determines coverage; a benefits estimate is not a guarantee of payment.
Monday–Friday · 8 AM–noon & 1–5 PM
Arizona time (MST)
Request a callback
Leave your name and number. Review the request details you’d like us to follow up on.
Thank you.
We’ll be in touch.
Your contact details and request summary have been saved for the Medrax team.
Your reference:
Our team calls Monday–Friday, 8 AM–noon and 1–5 PM Arizona time. If you need to speak sooner, call +1 (480) 550-8566.
See how ordering worksStart the conversation.
We’ll discuss the details together.
Do I need my insurance or doctor’s details now?
No. Start with your name, phone number and permission to call. You can optionally choose a callback time, insurance type and equipment details. Review the summary before sending. Our team will explain how to provide any documents later.
What can I ask the Medrax team?
Ask about new equipment, repeat supplies, an existing request, insurance questions or a healthcare referral. If you know a product’s name or model, have it nearby for the call.
Will Medrax contact my insurance company?
After our team speaks with you and confirms what information is needed, we can contact your insurer and prescribing clinician as appropriate for the equipment request. We explain available benefits information and expected costs before you confirm an order. Medrax operates as an out-of-network supplier; your health plan determines coverage.
How do I request a cash price?
Choose Cash-price quote and include the products you want to discuss. Cash prices are provided on request after the item, quantity and availability are confirmed.
Does this request place an order or check my coverage?
No. Submitting this form asks Medrax to call you. Availability, documentation, insurance benefits and costs are reviewed afterward. It does not place an order or guarantee coverage or payment.
Can I request a callback for someone else?
Yes. Use your own name and phone number. The team can explain any permissions needed before discussing another person’s private information.