Ordering & patient information

Help using this website

If something is difficult to read, navigate or understand, there is another way to reach us.

Clear information for different needs

The website is designed with readable text, responsive layouts, labeled controls and keyboard access in mind. These features are intended to make it easier to browse products and find support. We do not claim that this website has received an independent accessibility certification.

Tell us where you need help

If a page, image or control is difficult to use, call (480) 550-8566 or send a general message to info@medraxdme.com. Include the page name and the problem you encountered, without private medical or insurance information. Let the team know the contact method or format that would be helpful.

A phone conversation is available

You can call to ask about product details and the ordering process without completing the online preparation guide. A caregiver or helper can join the conversation, with appropriate arrangements for any personal information that needs to be discussed.